Frequently Asked Questions
Jewelry Questions / Materials Used
We only use the best metals for our jewelry creations. We use 14K Gold-Filled & Sterling Silver.
Gold-filled metal is composed of a solid layer of 14k gold bonded to a base metal. Gold-plated only covers a base metal with a thin layer of gold that easily chips/tarnishes.
Bikini Scrap Earrings are made with recycled bikini scraps donated from local swim suit brands. These earrings are 100% waterproof, durable, and designed to be worn for any lifestyle.
Yes! All our jewelry is hypoallergenic & nickel free.
Yes! You can wear your jewelry in the shower, oceans, and pools!
Due to the nature of crystals no one crystal is the same! Colors and sizes may vary in crystals.
Shipping / Packaging
Our production time depends on the collection! Most of our jewelry is made to order and takes around a week to make plus shipping! Ready to Ship Collections like our “Just In” section on our website ships out right away!
We ship all our orders USPS Flat Rate Shipping - If you need your order expedited please fill out the contact form.
You can track your order in the Order confirmation email that is sent out when your order was placed! Can’t find it? Send us an email and we will happily look it up for you!
International Shipping takes 1-2 weeks for production, plus 1-2 weeks for shipping. We ship priority USPS international shipping.
If your jewelry breaks within 30 days after it arrives that is a production flaw and we will happily replace or refund you!
You can return your jewelry after 14 days of receiving the jewelry and we will simply send you a free shipping return label! We know shopping online can be hard so we make the return process easy for you! No returns on custom orders.
Collaborations / Wholesale
Yes! If you own a boutique or shop and would like to sell Rubytoblue in your shop, fill out our collaboration form and we will be in touch!
Yes! I offer a special wholesale program for swimsuit brands who want to design a special collection for their website or shop! They are our favorite! Fill out the collaboration form and we will be in touch!
If we are accepting donations at the time you can fill out the collaboration form and we will get back to you.
Yes! If you are a social media influencer or content creator & would like to collaborate on social media we would love to work with you!