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Frequently Asked Questions
Jewelry Questions / Materials Used
We only use the best metals for our jewelry creations. We use 14K Gold-Filled & Sterling Silver.
Gold-filled metal is composed of a solid layer of 14k gold bonded to a base metal. Gold-plated only covers a base metal with a thin layer of gold that easily chips/tarnishes.
Bikini Scrap Earrings are made with recycled bikini scraps donated from local swim suit brands. These earrings are 100% waterproof, durable, and designed to be worn for any lifestyle.
Yes! All our jewelry is hypoallergenic & nickel free.
Yes! You can wear your jewelry in the shower, oceans, and pools!
Due to the nature of crystals no one crystal is the same! Colors and sizes may vary in crystals.
Shipping / Store Pick Up
Our production time depends on the collection! Most of our jewelry is made to order and takes around a week to make plus shipping! Ready to Ship Collections like our “Just In” section on our website ships out right away!
We ship all our orders USPS Flat Rate Shipping - If you need your order expedited please fill out the contact form.
You can track your order in the Order confirmation email that is sent out when your order was placed! Can’t find it? Send us an email and we will happily look it up for you!
International Shipping takes 1-2 weeks for production, plus 1-2 weeks for shipping. We ship priority USPS international shipping.
Yes, at check out their is an option to choose SHOP PICK UP! Save on shipping & come snag it at the shop (:
After your order is placed give us 2-3 days to process your orders. We will email you when your order is ready to come get picked up! Come pick up your order anytime during our shop hours.
Give us 2-3 days to process and get your order ready at the shop!
Returns
All jewelry that is ordered is under a one month free repair or replace warranty. We believe that if our jewelry breaks within a month of purchase that is a production flaw. We know if our Jewelry is cared for properly, it will not break. However, normal wear and tear will happen overtime. More information on how to Care for your Jewerly on our website!
You can return your jewelry after 14 days of receiving the jewelry and we will simply send you a free shipping return label! We know shopping online can be hard so we make the return process easy for you! No returns on custom orders.
We only repair jewelry that is covered by our one month warranty policy.
Collaborations / Wholesale
Yes! If you own a boutique or shop and would like to sell Rubytoblue in your shop, fill out our collaboration form and we will be in touch!
If we are accepting donations at the time you can fill out the collaboration form and we will get back to you.
Yes! If you are a social media influencer or content creator & would like to collaborate on social media we would love to work with you!
Store Front
Our shop is located inside OB BEANS COFFEE ROASTER Located at 4879 Newport Ave, San Diego.
We are open Thursday to Sunday - 10AM to 3PM
Yes! We offer shop pick up! Save on shipping and come pick up your order! When checking our make sure to pick the "store pick up" option at checkout! We will contact you in 2-3 days when your order is ready!